| Frequently Asked Questions | |||
| What does Reis provide? | |||
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National, Regional, Market & Submarket trends of supply, demand, rent and vacancy rates Building-level statistics for statistically similar peers (comps) to assets in Reis's market/sector coverage Historical trends distinguished by property class (A vs B/C) New Construction listings of recently completed, under construction, planned and proposed properties within our coverage |
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| What markets/geographies does Reis cover? | |||
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Here is a full list of our market coverage. |
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| Why isn't my area covered, when you indicate that the market is, indeed covered by Reis? | |||
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Certain submarkets within our market coverage lack sufficient inventory for Reis to compile thorough analysis. Reis monitors these areas for possible future inclusion.
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| The Office of Management and Budget (OMB) has recently changed the boundaries of some metropolitan statistical areas. Does this affect Reis MSA definitions? | |||
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The Office of Management and Budget (OMB) has instituted its decennial changes to the metropolitan statistical area (MSA) definitions. The new definitions, as always, reflect transitions in the 'commuting to work' patterns and regional population densities at the MSA level. The proposed changes are generally published during the third year following the most recent census. The introduction of the new definitions follows a schedule of revision, which typically lasts about one year, and adoption, typically in the first quarter of the following year, in this case, 2005. The list of changes represents a comprehensive revision of terminology and geography. Most importantly, certain MSA's are now comprised of more counties (e.g. Atlanta) when compared to the old definitions while others (e.g. Raleigh-Durham-Chapel Hill MSA split to Raleigh and Durham MSA's) now represent more msa's than previously, while still others (e.g. Cleveland) have fewer counties. While Reis has always taken Census metro definitions and their changes into account, a Reis metro area designation is determined primarily by commercial, industrial and apartment property densities rather than regional population densities and commuting patterns. Given these objectives, OMB's current changes can play a part in our ongoing assessment of metro designations, but our boundaries will continue to defer primarily to actual property densities. To accomplish this, we use Economy.com economic and demographic data that is reaggregated to fit our designations and re-published in our reports. For a more detailed explanation of the law and definitional changes from OMB see: http://www.whitehouse.gov/omb/bulletins/fy04/b04-03.html |
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| How does Reis determine submarkets? | |||
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Submarket delineations are based upon natural, manmade and economic boundaries. While we strive to use micromarkets which conform to general-use standards, different data providers will design different sets of boundaries. As we have covered these areas for 20+ years, we are sensitive to the contiguous areas of real estate that tend to "move together" and attempt to delineate those areas for our individual submarket coverage.
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| Can Reis tell me what city is in what submarket? | |||
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Because Reis's boundaries may or may not be based upon actual city limits, we prefer to use street addresses to identify submarkets. As city municipal boundaries may change and overlap two or more submarkets, this is a much more accurate method for determining submarket location.
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| How can I determine what submarket my property is in? | |||
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Please use our Submarket Lookup tool for this purpose. To access, click "Submarket Lookup" from the navigation bar.
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| What types of properties are included in your coverage? | |||
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Currently, Reis provides data on office, apartment and retail markets with more limited data on industrial markets. Apartment: Market rate rental complexes consisting of 40 or more units (except for California metropolitan areas, where complexes of 15 or more units are included). Office: General purpose buildings of 15,000 square feet or more. Retail: Multi-tenant facilities of 10,000 square feet or more. Data includes neighborhood and community centers. Stand-alone facilities ("big box") are not included unless the buildings are affiliated with multi-store retail centers. Industrial: Multi-tenant warehouse/distribution and flex R&D buildings of 25,000 square feet or more. |
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| Are regional malls included in the retail data? | |||
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At this time, Reis is endeavoring to produce a set Regional Mall reports. Continue to check with Reis quarterly for further developments on these and related products.
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| Retail trend data from 1Q2001 or prior looks vastly different from your latest series. Why? | |||
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In the second quarter of 2001, Reis overhauled the underlying database of Retail properties. Based upon requests from clients, Reis decided to further codify our reports by Neighborhood and Community Center retail sub-sectors. This refinement of our database and methodology resulted in a new Retail sector trend series.
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| Reis says "X" and a third-party provider says "Y". Why is there a difference? | |||
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Part of our market review each quarter requires Reis to evaluate third-party sources for reference.
We are aware that in many markets certain figures are markedly different.
Usually, this is due to different approaches to geographic and property-type coverage.
Other sources may also use different methodology for calculating sublease space or rent figures.
Should you have specific examples of discrepancies, Reis is always happy to review results with you.
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| Why is Reis's data so different from that of the Census Bureau? | |||
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The housing data from the US Census Bureau has a much wider scope than Reis's focus.
The Census uses residential properties regardless of rent restrictions, owner-occupancy as well as a much smaller size threshold.
While many relative trends may be similar, the two data sources are predominately incompatible.
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| Why is the Reis apartment inventory in New York, Chicago, Boston, etc so different from what I expect? | |||
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Many larger, older and more urban residential markets have vast inventories of rent-restricted units. Reis does not report figures for rent controlled, stabilized, low-income, tax credit or co-operative properties.
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| Retail: A vs. N and N vs. C | |||
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In the Retail Submarket Snapshot reports, you will see data disaggregated by Anchor space (A) and Non-Anchor space (N). These reflect supply, rent, vacancy and leasing information for space that is attributable to Anchor inventory and Non-Anchor inventory.
In the Retail Metro and Submarket trend reports, Reis shows individual trends for Neighborhood Center properties (N) and Community Center properties (C). A combined trend (NC) is also provided.
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| Are the Submarket Snapshot data based on new leases or renewal leases? | |||
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Reis currently provides data on space being marketed as new leasing activity. We are currently developing the capability to report renewal lease information.
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| Are the average asking rents gross or net, or some variation of? | |||
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Apartment and Office rents are Gross rents. Retail and Industrial rents are stated as triple-net (NNN).
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| What does 'CRD' stand for? | |||
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Contract Rent Discount percentage- the difference between the asking rent and signing rent expressed as a percentage.
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| My company is a subscriber to Reis SE, doesn't that mean I'm registered with your website? | |||
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Each of our clients is required to send us a list of individual users for access to Reis SE. If you are not part of that access list, you will not be able to utilize the Reis SE platform. We urge you to contact your supervisor or us should you require access.
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| How do I access a report? | |||
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Please review our User Guide for instructions on how to access any of our numerous PDF and XLS reports.
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| How can I see my subscription entitlements? | |||
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On the Reis SE website, click "Admin" and select "Subscription Information".
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| When I click on a report, why am I asked for a credit card/told that my balance is $0? | |||
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The most likely reasons are: 1- you are not logged in to Reis SE. Double-check that you have the Reis Subscriber Edition logo in the top left of the web page; 2- you are trying to access a report to which you are not entitled; 3- your Corporate Account funds have been depleted, in which case you should contact your Account Representative.
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| Does the Vacancy figure include sublease space? | |||
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Any space that is available immediately for leasing (i.e. within 30 days) is considered vacant for Reis's standards, regardless of whether it is a master lease or a sublease.
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| Where does Reis obtain the economic and demographic data in the Metro reports? | |||
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RFA Dismal Sciences, part of Economy.Com.
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| What industries are included in your office employment figure? Industrial figure? | |||
Office:
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Industrial:
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| Does Reis provide economic and demographic data on the sub-market level? | |||
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As RFA Dismal Sciences does not create economic-demographic trends compatible with our submarket delineations, there is no such data in our submarket reports.
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| How does Reis collect data? | |||
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Rent, vacancy and leasing data are collected by an in-house team of surveyors, calling on a minimum 40% of the known supply in every Reis market each quarter. This consistent approach to data collection is supplemented by our New Construction research team who identify and further verify new additions to supply on a continuous basis.
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| How often and when is Reis data updated? | |||
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All reports are updated quarterly, with the exception of the Reis Observer narrative reports, which are published semi-annually on a continual basis. Trend, new construction and rent comp data are generally updated on the Reis SE website 30-35 days after the close of the calendar quarter. Updated Reis Observer reports are uploaded on a staggered basis throughout the year.
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| Why are there more completions listed in the trend report, then those completed projects listed in the Construction Works report? | |||
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The ConstructionWorks report is a refined list of all verified leads. We may lack sufficient intelligence on a project for publish in our ConstructionWorks report, but will be included in our forecasted trends.
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| How come the Inventory figure plus the completions of does not add up? | |||
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Often, properties fall out of the competitive inventory due to conversion or demolition. These properties have a negative affect the overall inventory level.
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| What are the minimum technical requirements to use Reis? | |||
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Internet Explorer 5.5 (or later) / Mozilla Firefox 1.0 (or later) Adobe Acrobat Reader 4.0 or later Microsoft Excel (for SE users) |
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| Why am I unable to purchase a report? | |||
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You must be a registered user before you can make a purchase. Please register via this link:
http://www.reis.comprofile/index.cfm?event=profile.newUser
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| I forgot my password;- can you provide the password for me? | |||
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You can recover your password from our web page: http://www.reis.com/profile/index.cfm?event=profile.forgotPassword
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| How do I update my email address? | |||
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Your can modify your registered email address and any other contact information by clicking "Admin" and selecting "Personal Profile".
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| I tried logging in, but I get an error message stating?"Sorry, we could not find your user profile in our database. Verify your email address and password and try again." | |||
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This error message means that Reis SE does not recognize your email address. Double-check that you are providing your complete and accurate email address. If you continue to have problems, please contact Customer Support.
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| I receive emails from Reis, doesn't that mean I'm registered/a subscriber? | |||
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Not necessarily - our electronic dispatch list is maintained separately from our list of registered users.
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| How much does a subscription cost? | |||
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Please contact us with your specific market and data needs and an Account Representative will be happy to discuss the different subscription offers available.
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| How do I contact various parties at Reis? | |||
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http://www.reis.com/subscriptions/about/subsc_about_bio_index.cfm
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| Can I get more history than is in the current reports? | |||
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Typically, 5-years of history is available in the PDF reports with 10-years of history in the XLS reports. Please contact an Account Representative for details on whether further data is available to you.
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| Can I pick my own peer group? | |||
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At this time, you are restricted to the 20 peers returned by the Comp module. You can use the check boxes to exclude undesired potential peers, but you cannot select properties outside the returned list.
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| Do you have samples to review? | |||
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On any Metro page, click on the name of the report that interests you (e.g. "MetroTrend Future" or "ConstructionWorks") for a description of the report with samples. For a Comp report sample, go to the Rent Comps page and click on your desired type under the "Report(s)" option from the right.
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| Does Reis have regional or national aggregations? | |||
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Reis compiles a weighted-average trend based upon the covered markets for both Regional as well as a US trend. You will find them on the National Page, under the heading "National Market Data".
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| Will Reis provide contact information for properties? | |||
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At this time, contact information in our database of properties is strictly proprietary and confidential. In order to maintain good relations with our contacts, we are unable to provide this data to you.
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| In your rankings section, do you offer individual market rankings other than the top and bottom ten? | |||
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You can find individual market/submarket rankings in our PDF Trend reports. Currently we do not provide a master rank list of all markets. If you are interested in custom rankings, please contact your Account Representative for further information.
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| How do I obtain a receipt? | |||
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Please contact Customer Support should you require a receipt for any on-line transaction.
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